Trainingen – Impactvolle Incompany Trainingen - Intenza

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To train

‘Learning by doing not by talking’ is the reason Intenza follows the Action Learning Principle. The interval training courses enable you to practise (live) cases. Intense practising results in fast progress and improvement will already be noticeable during the training. Insight and awareness make it easier to adopt a new behaviour.

Intenza training works for you

Intenza believes that people are happier when fulfilling their ambitions. We want to help you achieve your ambitions. Intenza is CRKBO certificated and has all necessary experience and expertise to make your ambitions real. We succeed in your goal by stimulating significant behaviour changes during our sales training. To achieve the new behaviour we follow the 5% – 95% principle.

Customised training

Each Intenza training is fully customised and adjusted to your organisational ambitions. We ensure fast progress by focussing on your unique business issues. Contact us if you are interested in an in-company training. We will be happy to assist you in any way.

Sales training

With an Intenza sales training you increase your sales impact and scoring ratio due to proven practical sales methodologies. In a driven and skilled way you will get more out of current and new customers. It will result into inspired customers who become your promoters which gives energy. This energy is a real sales boost.

Management training

Intenza offers management training courses for (prospective) managers. We teach you how to stimulate and challenge your employees to make ambitious goals come true. Starting point is that you make the difference yourself. You inspire by setting the example.

A programme is developed based on your requests. Common questions of managers are: How do make the difference as a manager? How should I coach my team? How can I address them on their behaviour? How do I stimulate team development? An Intenza management training always focuses on your daily practice.

Customer-focus training

A customer-oriented behaviour is effective. It increases the impact on customers and contributes to job satisfaction. But often the main goal is to have enthusiast and loyal customers (sustainable revenues) who promote your organisation (a higher NPS).

You want to improve your customer-focus? Preferably in a sustainable way? A customer-focus training is only part of it. Look at our offer of customer-focus training courses below:

  • Incompany trainings
  • Focused on result
  • Dynamic
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  • Accountmanagement
    • Increase your revenue share
    • A systematic approach of accounts
    • Two days interval training
    • Certificate upon completion
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  • Networking
    • To make impact at network meetings
    • To make contact and to keep it warm
    • One day training
    • Certificate upon completion
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  • Acquisition training
    • Attracting new customers with impact
    • Turn prospects into customers
    • Two days training
    • Certificate upon completion
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  • DISC Training
    • To recognise and effectively respond to behaviour
    • Personal DISC profile included
    • One day training
    • Certificate upon completion
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  • To negotiate effectively
    • Result-oriented negotiations
    • To achieve a win-win situation
    • Two days interval training
    • Certificate upon completion
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  • Making appointments on the phone
    • Phone acquisitions
    • Calling live during the training
    • One day training
    • Certificate upon completion
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  • Consultative Selling
    • To offer added value
    • Practising on your own business cases
    • To sell in an advisory way
    • One day training
    • Certificate upon completion
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  • Presenting
    • Presenting with self-confidence
    • To get and to hold the attention
    • Improving your presentation techniques
    • Certificate upon completion
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  • Sales training
    • Selling with impact
    • Fully customised
    • Interval training
    • Activating customers
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  • Commercial advising
    • Commercial advising skills
    • To win new customers
    • To develop current customers
    • Certificate upon completion
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  • Retail training
    • From just looking to buying
    • Training on the shop floor
    • Fully customised
    • Certificate upon completion
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  • Inspiring leadership
    • Inspiring leadership 2.0
    • Six modules
    • Interval training
    • Certificate upon completion
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  • Change management
    • To get commitment
    • To embed changes
    • Fully customised
    • Certificate upon completion
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  • Sales management
    • Effective management of the sales process
    • Overcoming initial hesitation to sell
    • Strategic thinking and doing
    • Customised training with your team
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  • Coaching
    • How to coach effectively?
    • Develop your team
    • Future-oriented coaching discussions
    • Certificate upon completion
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  • Teambuilding
    • From feedback to feedforward
    • Four-phased team development
    • From talking to doing
    • Certificate upon completion
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  • Effective meetings
    • Customised training
    • Inspiring meetings
    • Activate the subconscious behaviour of your team
    • Certificate upon completion
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  • Performance reviews
    • Functioning vs assessing
    • Get the best out of your team
    • Customised training
    • Certificate upon completion
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  • Customer-focus calls
    • Practise with your own real-life examples
    • Goal-oriented and result-driven
    • Customer-focus on the phone
    • Certificate upon completion
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  • Helpdesk
    • Addressing customers in a goal-oriented way
    • Having result-driven discussions
    • Practising with your own real-life discussions
    • Certificate upon completion
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  • Customer contact moments
    • Greet every customer in the way the want to be greeted
    • Genuine interest
    • Keep asking the right questions
    • The commercial conclusion
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  • Complaint handling
    • How to reverse discontent?
    • Dealing with emotions
    • Securing satisfaction
    • Practice with your own real-life examples
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  • Back office
    • Recognising commercial opportunities
    • Asking the right questions
    • Follow-up calls on proposals
    • Customised practical training
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  • Time management
    • How to plan efficiently
    • Dealing with time wasters
    • Customised training
    • Certificate upon completion
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  • Sustainable customer-focus
    • Ensure a sustainable customer-focus
    • Give direction to change
    • Ensure commitment
    • Fully customised training
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  • In-company training – In-house training
    • Impactvolle programma’s
    • Realiseer doelstellingen
    • Online leeromgeving
    • Ook Engelstalige incompany trainingen
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