Discover the Intenza success factors

Harness the power of behavior and achieve more. Get started with the Intenza success factors. This is how it works.

5% conscious, 95% subconscious behavior

Just 5% of our behavior is conscious. The other 95% is driven by the subconscious. To create new, lasting behavior, take charge of that 95% and turn one-off actions into consistent habits.

Raise the rhythm, take smaller actions

Habits form faster when you take smaller steps more often. Frequent, manageable actions lower mental barriers and accelerate change.

Collaboration agreements

Clear collaboration agreements make it easier to take responsibility. They also create an environment where it’s natural to hold each other accountable.

Embrace daily self-monitoring

Track your behavior and results every day. You will become aware of every step you take, and you’ll accelerate your transformation.

Focus on learning goals

Performance goals aren’t the be-all and end-all. Set learning goals as well, so people experience success in terms of growth and personal development.

Match people’s learning styles

Align with people’s preferred learning styles (visual, auditory, reading/writing, kinesthetic). It will boost their learning capacity and speed up behavior change.

Reveal what’s beneath the surface

Invite people to voice what’s happening beneath the surface and ask follow-up questions. You’ll gain insight into what is going on and avoid inexplicable delays.

Communicate effectively

Tune into people’s talents, motivations, and preferred communication styles. Communication will be more effective, you’ll avoid misunderstandings, and you won’t waste energy.

Feedforward

Feedback focuses on the past and often triggers resistance. Feedforward helps people adjust in the future: what can they do better next time?

Seize the 5% moment

Instead of just talking about change, take the first mental step together during your interaction. You will lower barriers and initiate change right away.

Leverage Before–During–After (BDA) for greater impact

By consciously leveraging all three moments, you maximize the impact of every interaction.

The battery level principle

Focus your energy where it pays off — empower people with a green battery, support people with an orange battery, and limit time with people with a red battery.

Consider and prepare for several scenarios

You will avoid delays and frustration, and you will increase your chance of success.

Focus to succeed

Start small. Focus on one behavioral aspect until it becomes natural behavior. This creates more clarity and increases your chances of success.

Change the context

Successful behavior requires the right context. If you adjust daily routines and change the (working) environment from time to time, people will be more inclined to practice new behaviors.

Involve the environment

Having a support system reinforces and facilitates change. Your environment can remind you to follow through, encourage you, and offer tips to successfully practice new behaviors.

Overcome limiting beliefs

Beliefs drive behavior. Identify limiting beliefs and replace them with empowering ones.

Start with quick wins

Success is a great motivator. Start with actions that quickly lead to results and are fully within someone’s control. This makes the desired behavior more attractive to repeat.

Agree on action-oriented commitments

Commitment is shown by walking your talk. Tangible short-term commitments increase people’s willingness to change and encourage them to take immediate action.

Create a stop-doing list

Focus your energy on activities that drive success and cut out those that don’t. This creates room for joy and decisive action.

Inspiring achievement meetings

A good meeting creates energy and leads to tangible results. Use the success factors in your meetings to experience more fun, energy, and actionable outcomes.

You can only tell whether people behave differently when you see it. Observe them and provide on-the-job coaching, so you can validate actions and help people adjust in the moment rather than correcting behavior afterward.

Output-driven development

If you link new behavior to specific goals and results, people experience success faster, and development is rewarded. This inspires them to show new behavior more often.

End user focus

Ultimately, the end user decides whether change is successful. By constantly staying focused on them, you make a transformation tangible and relevant.

Orchestrate the routine

On average, it takes 66 days to turn new behavior into a habit. Take smaller actions more frequently, creating the right rhythm for yourself. This increases your chances of lasting behavior change.

Visualize actions

A picture is worth a thousand words. By making progress visible, you show people where they stand. It inspires them, provides direction, and sparks enthusiasm.

Quick follow-ups

By following up on agreements quickly, you ensure new behavior stays top of mind. Harnessing the initial enthusiasm, you turn intentions into actions

Speak in outcomes

When people learn things without putting them into practice, they get frustrated. By pinpointing the “what” and “when” of the intended outcome, you help someone work toward it with focus and energy.

Focus on the future

Don’t dwell on what went wrong — focus on what you’ll do differently next time to move forward.

The green light flow

By focusing on what’s going well and uncovering the success formulas behind it, you create a chain of wins. This greatly increases your chances of success, and it inspires people to apply these formulas more often and more widely.

Inspire by leading the way

People don't do what you tell them to do — they model their behavior after yours. Let your actions speak louder than words and take the lead.

Specify desired behavior

Clearly define desired behavior — specify the "how," "when," and "what" — to significantly increase the likelihood of lasting success.

Videos

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